Frequently asked questions
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What kind of companies do you work with?
We work with wholesalers, resellers and distributors of consumer goods.
Companies who sell to retailers in different categories. Although our SLD™ program can benefit any company, it is usually businesses from 50 to 500 employees that can benefit the most from our programs
We want to reduce the costs of operations including Supply Chain. How can you help?
Cost reduction is our main goal, overall profitability is. But with SLD™ your company will save money on operations while covering Supply Chain strategy and processes.
That is because with SLD your company will cut waste of time, resources and inventory all while delivering on the business strategy. Significant savings can be realised with waste cutting but there is a different mindset between cutting waste and cutting costs
We have no experience in process improvements. Can you just execute the improvements and give us manuals that we can execute?
Changes driven by external consultants do not work. In our experience enablement of bottom-up change has the highest success rate and results in long-lasting results.
We facilitate team exercises so that they can design leaner processes and own the technology they will use. We will provide all the necessary training and guide your team through a discovery journey so that, at the end of our collaboration, you will not need to call us again!
Which Software do you sell?
We don't sell software! We prefer to be independent so we can advise our clients about the technology that best suits their needs.
This means we might end up enhancing your company's system capabilities and pair it with opensource software if that is what delivers the best value for your company.
We prefer working with Microsoft Cloud software but our consultants have expertise with all the most used software like SAP, Oracle, Intact, Infor, IBM and many more.
Will we have to change our core system?
9 times out of 10 you will not need to change your system to enable automation if you decide to work with us.
As long as your system has capabilities to connect to cloud applications using APIs, ODATA or XML schemas we can connect with it.
You will have to change your core system in rare cases like if the system if off- support. It is very risky to connect unsupported systems with cloud applications. If this is the case we will recommend to either upgrade or change altogether.
The team is not IT literate, can we still have automation?
There is no need to know how to code. That is the beauty of cloud applications.
As long as the team understand business processes, have good numeracy and can operate in a logical way, they can manage automation and even design their own solution with our training.
Think of it this way: If you can handle a spreadsheet, emails and a calendar, you can master business automation.
Our company is too small, does it make sense to even talk about automation?
Can you spend £12 a month if this means saving 6 hours a week for each of your staff members? If yes Supply Chain automation does make sense for your company.
Automation is not just warehouse robots, our work is about making the most of your team's time by taking away from them things like copy-paste from and to spreadsheets, downloading and saving files, going thought endless e-mail chains...
Our clients can save up to 40 hours a week of admin time with our help. That's money you can use to hire an additional sales rep.
What kind of support do you offer?
We have two plans:
Basic: 9 to 5 - Monday to Friday
Gold: 8 to 6 - 7 days a week
How long can we expect the project to last?
It depends on your team, the status of your Supply Chain and your core system capabilities.
If we agree to work on a project, we require:
Full management team commitment
Users availability for training sessions - from 2 to 4 hours a week
When the above is in place a common project can last between 3 to 6 months
Things that can slow down a project are:
Lack of clarity on business goals
Senior management not involved
End-users lack of availability for the training