Frequently asked questions
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What kind of companies do you work with?
We work with wholesalers, resellers and distributors of consumer goods.
Companies who sell to retailers in different categories. Although our SLD™ program can benefit any company, it is usually businesses from 50 to 500 employees that can benefit the most from our programs
We want to reduce the costs of operations including Supply Chain. How can you help?
Cost reduction is not our main goal. But with SLD™ your company will save money on operations.
That is because with Lean automations your company will cut waste of time, resources and inventory. Significant savings can be realised with waste cutting but there is a different mindset between cutting waste and cutting costs
We have no experience in process improvements. Can you just execute the improvements and give us manuals that we can execute?
Changes driven by external consultants do not work. In our experience enablement of bottom-up change has the highest success rate and results in long-lasting results.
We facilitate team exercises so that they can design leaner processes and own the technology they will use. We will provide all the necessary training and guide your team through a discovery journey so that, at the end of our collaboration, you will not need to call us again!
Which Software do you sell?
We don't sell software! We prefer to be independent so we can advice our clients about the technology that best suits their needs.
This means we might end up enhancing your company's system capabilities and pair it with opensource software if that is what delivers the best value for your company.
We prefer working with Microsoft Power Apps, Power Automate and Azure Cloud
Will we have to change our core system?
9 times out of 10 you will not need to change your system to enable automation if you decide to work with us.
As long as your system has capabilities to connect to cloud applications using APIs, ODATA or XML schemas we can connect with it.
You will have to change your core system in rare cases like if the system if off- support. It is very risky to connect unsupported systems with cloud applications. If this is the case we will recommend to either upgrade or change altogether.
The team is not IT literate, can we still have automation?
There is no need to know how to code. That is the beauty of cloud applications.
As long as the team understand business processes, have good numeracy and can operate in a logical way, they can manage automation and even design their own solution with our training.
Think of it this way: If you can handle a spreadsheet, emails and a calendar, you can master business automation.
What kind of support you offer?
We have two support plans:
Basic: 9 to 5pm Monday to Friday
Gold: 8 to 6pm 7 days a week
You can also decide not to join our support plan. If you have one of two Super Users in your business, which we will train, you can go without our support.
What if we don't need the apps anymore?
Most of the best software vendors like Microsoft have monthly plans. Depending on the solution that you choose you can cancel anytime.
Uninstalling a cloud application is a matter of one click and it will not affect your core system
How long can we expect the project to last?
It depends on your team, your core system and the overall business goals.
If your core system is up-to-date and your team is keen to get automation running, we can close a project within 3 months.
Things that can slow down a project are:
Obsolete core system
Security issues like firewalls and anti-virus
End users time commitment